SALAFUDDIN, Muhammad Hanif; SADONO, Teguh Priyo; PALUPI, Merry Fridha Tri. The Paradox of Humanizing AI-Based Chatbots with Humanistic Communication among E-Commerce Users. Formosa Journal of Social Sciences (FJSS), [S. l.], v. 5, n. 2, p. 69–80, 2026. DOI: 10.55927/fjss.v5i2.7. Disponível em: https://journalfjss.my.id/index.php/fjss/article/view/7. Acesso em: 2 jul. 2026.