A Critical Evaluation of Multidimensional Communication Barriers: Reconstructing the Role of Academic Advisors and Parents in Mitigating Student Dropout
DOI:
https://doi.org/10.55927/fjss.v5i2.10Keywords:
Critical Evaluation, Multidimensional Communication Barriers, Academic Advisor, Parental Involvement, Student RetentionAbstract
This study examines how multidimensional communication barriers among students, academic advisors, and parents contribute to academic leave and dropout in the D3 English Study Program at Politeknik Negeri Madiun. Using a qualitative case study design, the research explored three key concepts: sociological distance, expectation mismatch, and triadic communication breakdown through participant observation, in-depth interviews, and academic record review. The data were analyzed interpretively using NVivo 12. The findings show that academic leave and dropout risk are caused not only by academic difficulty but also by failures of meaning coordination and weak empathic communication. The study recommends a multidimensional collaborative communication model that strengthens preventive communication, empathetic advising, and sustained parental involvement as a strategy to mitigate academic leave and dropout risk in vocational higher education
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